We care about your privacy and want you to feel safe shopping with us. This page explains how we use your information when you visit or buy from our store.
What Information We Collect
When you shop with us, we may collect:
•Your name, email, phone number, and address (to process your order and deliver it to you).
•Payment details (securely processed through our payment providers – we never see your full card information).
•Basic device info like IP address and browser type (to keep our website running smoothly).
How We Use Your Information
We use your details to:
•Send your orders to you quickly and safely.
•Contact you about your order if needed.
•Share updates, offers, or promotions (only if you’ve agreed to receive them).
•Keep our site secure and prevent fraud.
Who We Share Information With
We only share your information with trusted partners to make your shopping experience possible:
•Shopify (our store platform)
•Payment providers (to process your payment securely)
•Delivery companies / suppliers (to ship your order)
We never sell your information to third parties.
Cookies
Like most websites, we use cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features may not work as intended.
Your Rights
If you’re in the UK or EU, you can ask us to:
•Show you the information we have about you.
•Correct or delete your details.
•Stop using your data for marketing.
Just email us at:fioraluxora@gmail.com and we’ll be happy to help.
Keeping Your Info Safe
We work hard to protect your details, but please remember no system is 100% secure.
Change
We may update this policy from time to time. Any changes will be posted here.
